FAQs
How long does it take to process and ship my order?
Typically, it takes 3-5 business days to process personalized orders, as each item is custom-made just for you. Once your order is shipped, you will receive a tracking number. Shipping times may vary depending on your location.
Do you offer free shipping?
Yes, we offer free shipping on orders over $50! Standard shipping fees apply for orders below this amount.
Can I return or exchange a personalized item?
Because each item is custom-made, we’re unable to accept returns or exchanges on personalized products. However, if there’s an issue with your order, please reach out to us within 7 days of receiving it, and we’ll do our best to help.
Are the colors on the website accurate?
We do our best to ensure that product colors appear accurately on our website. However, due to screen variations, colors may appear slightly different in person.
What if I don’t see the customization options I want?
We’re always open to new ideas! If you have a specific request or customization idea that isn’t listed, please contact us Here, and we’ll see if we can accommodate it.